Return/Refund Policy

CANCELLATION AND CHANGES BY CUSTOMERS:

If you wish to cancel or modify your order, please send an email to aarsi.india@gmail.com we will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be canceled or modified. The customer agrees not to dispute the decision made by Ruchi Kulshreshtha and accepts Ruchi Kulshreshtha’s decision regarding the cancellation.

 

No Refund & Exchange will be given in the Following Cases:

  • All pre-orders and customized orders will require full payment at the time of order confirmation.
  • There will be no return /exchange /replacement on pre-orders or customized orders.
  • We will not Exchange or Return with Minor color and design variations Due to the differences in displays of computers/laptops/phones or photographic lighting sources the color of the image and product may slightly differ. 
  • Also, we are already clear that each product is handcrafted.
  • We will not refund if the address is found incorrect or outdated.
  • We will not refund after 3 failed delivery attempts by our respective courier agents.
  • In case of refund approval, only Product value will be refunded, shipping charges will not be refunded.
  • Please note all the prices are excluding Custom duties, and shipping charges.
  • We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

 

SALE AND PROMOTION:

The sale runs till stock lasts. Duration of sale is at the sole discretion of  Ruchi Kulshreshtha and she reserves the right to extend or terminate the sale without further information.

The products can be removed/changed/added under the Sale category and the discounted prices can also be altered. It will be at the sole discretion of Aarsi India.

No return or Exchange will be accepted on the sales items. For more details read our returns and exchange policy.

 Ruchi Kulshreshtha reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Ruchi Kulshreshtha’s decision in this regard shall be final and requires no intimation to the customer of any sort.

 

Contact Us

 Email ID: aarsi.india@gmail.com

Customer Support: +91 7976994135

Working Hours: 10:00 AM to 7:00 PM [(Monday - Friday)